Order Processing
At Eloise Closet, every order is carefully prepared to ensure accuracy and quality.
- Orders begin processing the next business day after they are placed. Please allow
1–3 business days for processing before shipping.
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Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Standard Time (Amsterdam) will be processed the same day; those placed after will be processed the next business day.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email once your order has been successfully placed.
Delivery Time
Our estimated delivery timeframe is 5–15 business days, depending on your location.
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We work with reliable shipping partners to deliver your order securely.
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Once your order has been shipped, you will receive an email with tracking details.
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Delivery times may vary slightly depending on destination and local postal services.
Shipping Fees
We offer free shipping on all orders for with no minimum purchase required.
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There are no additional shipping charges at checkout.
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Your order will be delivered directly to your provided address at no extra cost.
How to Place an Order
Ordering from Eloise Closet is simple:
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Select your desired product and add it to your shopping cart.
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Proceed to checkout and carefully review your shipping information.
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Choose your preferred payment method. All payments are processed through our secure SSL-encrypted system.
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Complete your purchase and receive an order confirmation email for your records.
Delays & Product Availability
While we aim to meet our estimated delivery times, please be aware:
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Shipping times may be slightly extended during peak seasons.
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International shipping delays or customs processing may occasionally affect delivery.
If any unexpected delay occurs, our team will keep you informed.
Customer Support
If you need assistance with your order or have an urgent delivery request, please contact our support team:
Address: Thorbeckelaan 601, 2564 CE, The Hague, The Netherlands
Email: info@eloisecloset.com
Phone: +31 702505720
Contact form: Contact us
We are here to help and will respond as quickly as possible.